Mona is wonderful to work with. She is honest, real, and provides great advice. I will continue to use and refer her.”
-- McCall A.
Mona Wong started her journey with Monument Mortgage as a client. The service I received was out of this world and I knew I wanted to be a part of this team. My initial role in the company was as a Loan Processor – a few years later, I made the leap to Loan Officer. This focused background gives me an inside-out perspective and a broad-based knowledge that benefits all my clients.
For realtors, the focus is “Location, Location, Location”. For me, and Monument Mortgage, it’s “Service, Service, Service”. I provide my customers with the support that I would expect to receive - my clients know that I can be reached via phone, text, email or even Facebook messenger at any time. One of the reasons that I love what I do is the relationship building that occurs during the financing process. I have built an amazing mortgage family. I have worked with clients when they purchase their first home as a single person, have helped them as they transition to joint ownership, and then have worked with them again as children arrive on the scene. It is the best feeling to know that I was part of that process.
As committed as I am to help my ever-growing mortgage family, I am just as committed to my children and our local community. My twins, now 14, are in the Newton Public Schools and are active in baseball and softball. I have been pleased to work with the Parent-Teachers Organization and am currently the Fundraising Chair for the Newton Girls Softball League. All my activities allow me to stay “grounded” – keeping me up to date on the needs and desires of the communities I care deeply about.
My work with Monument Mortgage fits perfectly with my community focus. I bring the “Power of Monument” to my clients - the promise of superior service plus the in-depth knowledge and experience I have accrued over the years, providing you with the personal mortgage solution you deserve.
Mona SooHoo Wong
NMLS: 19615 MA, NH
91 Hartwell Ave Lexington, MA 02421
Office: 781-861-7767 x143