Lettie was so informative and very professional. My loan was processed and approved very quickly and the whole team helped me through every step. I recommend Lettie and Monument to everyone I know
-- Edward P.
Lettie Trespasz has been with Monument Mortgage Company since 2010. Lettie learned the business by working first in operations, involved with both the processing and closing departments. She then transitioned to sales as a Loan Officer. Taking this path in her career, has provided Lettie with a complete understanding of the mortgage banking business and it strengthens her service to her customers. She is an incredibly gifted teacher and communicator, which has been a key to her success as a Loan Officer.
Lettie can translate the sometimes-complicated process of applying and getting approved for a mortgage into very clear and simple terms. She begins by evaluating her client’s needs and determines the loan program that best fits those needs. Lettie then moves to the “action plan” part of the process. She educates the customer on all aspects of mortgage financing: the documentation required; the underwriting phase; the critical points of the property valuation; and the closing / settlement activities. Lettie notes that “The rules and regulations of the mortgage industry appear to be complex, which can at times make the customer feel overwhelmed. However, when you break down each layer of the process, moving forward with mortgage financing becomes much less intimidating.”
Through years of teaching as a Golf Professional with the PGA, and as a Ski School Director and Instructor with the Professional Ski Instructors of America, Lettie has served a clientele with a wide range goals and with diverse personalities. For Lettie, Monument’s focus on Personal Service and the company’s Experienced and Knowledgeable personnel dovetail perfectly with her client-focused philosophy. She says - “I am so grateful to work with a company that is always there for our borrowers – from the beginning, to the very end, when their dreams are realized.” Lettie believes in the “Power of Monument”!
NMLS#: 881511 MA, ME, NH
91 Hartwell Ave Lexington, MA 02421
Office: 781-861-7767 x115